Cookie Policy
Last updated: 20 October 2026
This Cookie Policy explains how cookies and similar technologies are used on this website, which is operated for the Melanie Newman Salon Essentials brand with UK orders fulfilled by Mutney’s Professional Pet Care Ltd. It should be read with our Privacy Policy.
What are cookies?
Cookies are small text files placed on your device when you visit a website. Some are essential for the site to work; others help us understand how the site is used or allow advertising to be measured. We also use similar technologies such as local storage and pixels — this policy covers those too.
Your choices
When you first visit, a banner asks whether you accept non-essential cookies. Nothing non-essential is set until you choose “Accept”. You can change or withdraw your choice at any time by clicking the cookie-settings icon in the corner of any page. You can also block or delete cookies in your browser, though essential cookies are needed for the cart and checkout to work.
Cookies we use
1. Strictly necessary
Required for the store to function — you cannot opt out of these.
| Provider | Purpose | Examples | Duration |
|---|---|---|---|
| Shopify | Cart, checkout, security, fraud prevention, remembering your region and consent | _shopify_y, _shopify_s, cart, secure_customer_sig, localization, _tracking_consent | Session to 1 year |
| Pandectes GDPR | Records your cookie-consent choice so we don’t ask again | _pandectes_gdpr | 12 months |
| Appstle Subscriptions | Manages Subscribe & Save selections in the cart | appstle_* | Session |
| SELLY | Applies multi-buy discounts in the cart | selly_* | Session |
2. Analytics & performance
Help us understand how visitors use the site so we can improve it. Set only with your consent.
| Provider | Purpose | Examples | Duration |
|---|---|---|---|
| Shopify Analytics | Aggregated store statistics (pages viewed, conversion) | _shopify_sa_p, _shopify_sa_t, _orig_referrer, _landing_page | 30 minutes to 1 year |
| Microsoft Clarity | Anonymised session recordings and heatmaps to improve usability | _clck, _clsk, CLID, MUID | 1 day to 1 year |
3. Marketing
Used to measure the effectiveness of our advertising and email. Set only with your consent.
| Provider | Purpose | Examples | Duration |
|---|---|---|---|
| Klaviyo | Recognises you if you arrive from one of our emails or sign up to our newsletter; shows sign-up forms | __kla_id, kl_* | Up to 2 years |
| Meta (Facebook & Instagram) | Measures whether our ads led to a visit or purchase | _fbp, _fbc | 90 days |
Third parties
The providers above may process the data these cookies collect on their own servers, some outside the UK. See the “International transfers” section of our Privacy Policy for the safeguards used.
Changes
We review this list regularly and update the date above when it changes. If you have questions, email sales@mutneys.com or use our Contact page.